TWOSTIX.COM - Chopsticks for rice, unique gift idea, Unique Home Decor Asian Style, Buddha statues
TWOSTIX.COM - Chopsticks for rice, unique gift idea, Unique Home Decor Asian Style, Buddha statues
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GIFT WRAP

Gift Wrap is available on all our products. You can choose to add the Gift Wrap option on each product page when you're adding to the shopping cart.

Every gift is wrapped in our exquisite Asian Rice Paper in three individual colors knotted with natural raffia. Enhance your gift-giving experience with the Asian Rice Paper.

• Red Rice Paper $5.95
• Blue Rice Paper $4.95
• Green Rice Paper $4.95


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PRIVACY AND SECURITY


TwoStix.com is commited to protecting the privacy of our customers' information and providing secure online shopping experience.

TwoStix.com uses Cardservice International for secure e-commerce transactions. Cardservice is an industry leader in credit card processing for traditional and Internet businesses. Cardservice provides the expertise and reliability to enable merchants to accept credit cards and ATM/debit cards. Twostix.com accepts American Express, Visa and Mastercard only.


Cardservice's Linkpoint Secure Payment Gateway offers merchants the protection of 128-bit Secure Sockets Layer (SSL) encryption, as well as state-of-the-art fraud-protection features, including:


Fraud screening of each transaction prior to submission for authorization.



Additional fraud protection during authorization through Address Verification Service (AVS), MasterCard's® Card Validation Code 2 (CVC2), and Visa's® card verification value 2 (CVV2).

Protection from repeated fraud through the blocking of:
  - Specific credit card numbers
- Internet protocol (IP) addresses
- E–mail addresses
- Individuals by name
- Purchase values in excess of a threshold dollar amount

Customer information from our orders is used to send your orders and information about our company to you. Your contact information is also used to get in touch with you when necessary. Financial information that is collected is only used to bill you for products and services.

You may, from time to time, receive information from us about new features, new services or special offers we think you'll find valuable.

We do not share your information with any other companies. You may contact us for any other information regarding your privacy.


NO SALES TAX


No sales taxes are added for customers located outside of California.

Customers located in California will be charged the sales tax of 8.25% of the purchase amount.










Shipping and Order Confirmation
Returns and Exchanges
Gift Wrap
Product Disclaimer
Privacy and Security
No Sales Tax




SHIPPING and ORDER CONFIRMATION


Once you have placed an order, you will be taken to the order confirmation page, at which time you can print out a copy. You will also receive an automatic email confirming the order.

Most items are shipped out within 3-4business days once the order has been accepted.

TwoStix.com
uses FedEx for all shipments because we believe that they provide the highest quality, guaranteed shipments at competitively priced rates. A street address must be provided for delivery. FedEx does not ship to P.O. boxes.



Our shipping cost is based on total weight of products ordered and overall size of box(es). Additional shipping cost may apply. The following options for shipping will be available for choice in the shopping cart page prior to making the payment.

TwoStix.com
provides two options for shipping delivery:

1) FedEx 2nd Day Express to anywhere in the Continental United States, once payment has been confirmed.

2) FedEx Ground. Shipments are delivered between 1-5 business days based on the following schedule, once payment has been confirmed. Delivery may slighty vary.

SHIPPING DESTINATION DELIVERY TIME
California within 2 business days
Western U.S. 2-3 business days
Rest of the U.S. 3-5 business days
Alaska / Hawaii currently not available

At this time, we accept orders from Alaska, Hawaii and international customers who are shipping to addresses in the continental United States only. Shipments to Alaska, Hawaii and international locations are currently not available from this website. We hope to provide this service soon. If you would like to send items to non-continental U.S. locations, you may contact us for custom orders.

You may further contact us regarding our shipping methods.


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RETURNS & EXCHANGES


All products are thoroughly inspected prior to shipment. Exchanges are only available for those products that were damaged during shipment or if you received the wrong item(s). Customers must email TwoStix.com within 3 days of receipt to receive exchange authorization number.

Pre-paid return label, at no cost to you, will be mailed to your address once the authorization number has been issued.

Exchange boxes without authorization numbers will not be received and will be returned back to you. Repack the item(s) in their original packaging (if possible).

In your exchange box, you must include:

- product(s) to be exchanged
- copy of authorization number
- copy of purchase receipt
- pre-paid return label on exchange box

No returns are accepted. All sale items are final.






PRODUCT DISCLAIMER

All products from TwoStix.com go through high quality control and review before being shipped.

Natural products, made of wood, ceramic, wax, etc., may have patterns, grains or shapes that may vary slightly due to their natural state. Many of our products are also handmade in many cases and therefore may have slight variations during handcraftmanship.

Accessories and trims on products may vary slightly of similar quality (on shown photo) from manufacturers without notice.











 

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